PERSONAL INFORMATION WE COLLECT
When you visit our site, we may collect personal identification information from you which includes but not limited to; when you visit our site, register on the site, place an order, fill out a form and participate in other activities, services, features or resources that are made accessible on our site. It is necessary for users to provide their name, email addresses, mailing address, phone number account number and card number. Users are permitted to visit our Site anonymously. However, we would only require they submit their personal identification information (if they are willing to comply). Additionally, if users refuse to supply their personal identification information, they can still visit our site but they may be prevented from accessing some site related activities. We refer to this information as “Order Information’’.
NON-PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Also, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally for the following purposes:
- Communicate with youvia emails
We use the email address update users, send user information and follow up with orders. It may also be used to respond to questions, inquiries, and reply other requests that users want to ascertain from us.
- Enhance our site
Feedbacks are vital to us. We may use these feedbacks to improve our products and services rendered. More generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
- Make payments
When users provide their bank details, card details and other relevant information for processing payment, we may use the information only to provide service to that order. We do not disclose this information with outside parties except to the extent necessary to provide the service.
- Improve customer service
The information users/ customers provide us which helps us to respond to service requests and support more effectively and efficiently
- For the overall operation of our site
We may use user’s information to display certain contents and create advertisements related to our products and services.
How do we protect your personal information?
We have gone an extra mile to use suitable data collection, storage and processing applications and also security measures to protect against unauthorized access, modification, publishing or destroying any of our user’s personal information, username, password, transaction information and other data stored on our site.
SHARING YOUR PERSONAL INFORMATION
Users personal information are safe on our site. We do not exchange, sell or lease them to third parties. However, when necessary, we may share user’s collective demographic information which are not associated to any personal identification information regarding visitors and users with our trusted affiliates, business partners and advertisers for enhancing our site. We may use third party service providers to help us operate our business and the site or administer activities on our behalf such as sending out surveys/ newsletters. If we are granted permission, we may share your information with these third parties for some restricted purposes
Finally, we may also share your Personal Information to comply with applicable laws and regulations and also when:
- It is to conform with the requirements of the lawand alsoin case of complying with legal processes served on us
- Act in urgent circumstances to protect the personal safety of users of our service or members of the public. If we are legally permitted, we may advice the user prior to any such disclosure, so that the user can seek a protective order limiting such disclosure.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
Third party websites
When users likely find advertisements or other contents on our sites that links to other sites, it is important for them to note that we do not control the contents or links that appear on these sites and we are not responsible for the practices employed by websites linked to or from our site. It is subject to the website(s) own terms and policies.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through the Site and your account is active, we will maintain your Order Information for our records unless and until you ask us to delete this information.
DIFFICULTY SIGNING IN
If a user encounters a problem of signing to our website, the user should Kindly crosscheck that He/ She is using a registered Email address and a correct password. However, if the user is using a registered Email address and correct password and still experiences difficulty signing into our site, the user can contact us at firstname.lastname@example.org
ACCEPTANCE OF THESE TERMS BY USERS
One a user interacts with our site/signs up, it indicates the acceptance of this policy. If a user does not accept/ agree to this policy, kindly log out of our site. It is essential for the user to note that his/her continued use of the site following the posting of changes to this policy indicates your acceptance of those changes.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by visiting our office in person located at:
Suite C202, AA Zauro plaza, Kado-Kuchi, Abuja, Nigeria